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Donor numbers import is a template-based workflow (provider code: template) for assigning donor numbers to people in Planning Center Giving.

Prerequisites

  • Connected Planning Center account (setup guide)
  • Active Donor Numbers product subscription (billing)

Workflow

  1. In Import Home, choose Donor Numbers.
  2. Download the donor numbers template.
  3. Fill the template.
  4. Upload your file (.csv, .xls, .xlsx; max 50 MB).
  5. Wait for upload processing.
  6. Resolve unresolved rows on the Import screen.
  7. Complete the batch.
Donor numbers import does not include a separate setup-options step.

Template Columns

Column NameRequiredNotes
First NameYesUsed for person matching.
Last NameYesUsed for person matching.
Donor NumberYesMust be a positive integer.
Remote IDNoMust be unsigned integer when provided.
EmailNoImproves matching.
Phone NumberNoImproves matching (normalized internally).

Person Matching Behavior

For donor number batches, Port uses:
  • ShouldUseRemoteID = true
  • ShouldStrictMatchPerson = true
  • ShouldAutoCreatePerson = false
You can still create a person manually from unresolved rows in the Import screen.

What Gets Imported

Each valid row assigns a donor number to the matched person in Planning Center Giving. The donor number is a numeric identifier used by your organization to track donors outside of Planning Center.