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Groups errors appear in two places: upload-time validation and import-time unresolved rows.

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Upload-Time Errors (Fix CSV and Re-upload)

These stop the upload step:
  • Missing required headers (Group Name, Role, First Name, Last Name)
  • Invalid Role value (must resolve to leader or member)
  • Invalid Group Name (group does not exist in Planning Center)
  • Invalid Remote ID format (must parse as unsigned integer)
  • Invalid Joined At date format

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Import-Time Errors (Resolve on Import Screen)

These are rows that reach processing but are marked unresolved:
  • No person match found
  • Planning Center API validation errors while creating membership

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Resolution Actions in Port

For unresolved rows you can:
  • Search and assign an existing Planning Center person
  • Create a person from the row
  • Save and requeue the row for processing

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Tips

  • Include Remote ID, Email, and Phone Number when possible.
  • Validate group names in Planning Center before uploading.
  • Keep role values consistent (member or leader semantics).